FAQ,s

 

 

Orders & Shipping

 

Q: Where do you ship? A: We currently ship to all states within the United States.

Q: Do you offer free shipping? A: Yes! We offer free economy shipping on all orders.

Q: How long will it take for my order to arrive? A: We have a processing time of 1-3 business days, and once shipped, delivery typically takes 5-8 business days. You will receive a tracking number via email once your order is on its way.

Q: Can I change or cancel my order after it has been placed? A: We begin processing orders as soon as they are placed to ensure quick delivery. Therefore, we are unable to make changes or cancel an order once it has been submitted.

 

Returns & Exchanges

 

Q: What is your return policy? A: We accept returns for a full refund within 30 days of receiving your order. Please refer to our full Return Policy for more details.

Q: How do I start a return? A: To begin a return, please contact us at carolyn01stephens@gmail.com with your order number.

Q: Is return shipping free? A: Yes, we provide free return shipping for all eligible returns.

 

Products & Sizing

 

Q: How can I find the right size? A: We provide detailed size charts and fit descriptions for each product. If you have specific questions about a product's fit, please feel free to contact us.

Q: Are your products true to size? A: While our products generally fit true to size, we recommend checking the specific product description and size chart for the most accurate information.

 

Contact Us

 

Q: How can I get in touch with you? A: You can reach us by email at carolyn01stephens@gmail.com or by phone at 3617818923.